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COOKIE POLICY


Effective date: 18.12.2025

This Cookie Policy explains what cookies are, how we use them on karina-psychology.com (hereinafter referred to as “the Website”), why they are necessary, and how you can manage your preferences. This text has been prepared in accordance with European and Bulgarian legislation, including the GDPR and the ePrivacy Directive.

1. What is a cookie?

A cookie is a small text file that is stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies allow the website to “remember” your actions or preferences (such as language, session settings, or login) for a certain period of time. This makes your next visits easier and helps with the technical operation of the site and the improvement of the user experience.

2. Why do we use cookies?

We use cookies for several main purposes:

  • Strictly necessary cookies:
    Ensure the proper functioning of the website (e.g., sessions, secure access, saving selected language). These do not require consent.

  • Functional cookies:
    Remember your preferences and improve usability (e.g., saving forms, settings). These may require informed consent depending on usage.

  • Analytical / statistical cookies:
    Collect anonymized data about how visitors use the website (e.g., Google Analytics) to improve content and structure. These require consent.

  • Marketing / targeting cookies:
    Used to personalize advertising messages and measure campaign effectiveness (e.g., Facebook Pixel). These require consent.

3. Legal basis

  • For necessary cookies, the legal basis is the legitimate interest of the controller to provide the service and/or ensure website functionality.

  • For analytical, functional, and marketing cookies, the legal basis is generally the user’s consent (Article 6(1)(a) GDPR and ePrivacy Directive). Users have the right to freely give or withdraw consent at any time.

4. Types of cookies and examples


- Strictly necessary cookies

Purpose: Maintain session and form security.

Examples: session_id, csrftoken
Provider: karina-psychology.com
Duration: Session-based (until browser is closed)

- Functional cookies

Purpose: Remember language and site preferences.

Examples: locale, remember_me
Provider: karina-psychology.com
Duration: 30 days

- Analytical cookies

Purpose: Anonymous tracking of visits and behavior to improve the website.

Examples: _ga, ga<container>
Provider: Google Analytics
Duration: 2 years

- Marketing / remarketing cookies

Purpose: Personalized ads and remarketing.

Example: _fbp
Provider: Facebook Pixel
Duration: 3 months

5. Third parties and subprocessors

Third-party providers may place cookies on the website (e.g., Google Analytics, Google Tag Manager, Facebook, Stripe, payment gateways, YouTube embeds). When using such services, your data may be processed under their own privacy policies. We select providers offering adequate protection and conclude contracts or SCCs when required.

Third-party providers include:

  • Google LLC — Google Analytics, Google Tag Manager

  • Meta Platforms, Inc. — Facebook Pixel, Instagram embeds

  • Stripe / PayPal — payment services

  • Zoom / Microsoft Teams — video conferencing (online sessions)

  • YouTube / Vimeo — video embedding

6. How consent is collected

Upon first visit, users are shown a cookie banner that:

  • informs about cookie categories used

  • allows accepting all, rejecting all (except necessary), or customizing preferences

  • includes links to the Privacy Policy and Cookie Policy

Consent is stored with a timestamp, selected options, and IP/user agent for compliance purposes.

Users may withdraw consent at any time via:

  • cookie settings on the website

  • “Manage Cookies” or “Change Preferences” button

  • deleting cookies in the browser

7. How to manage or delete cookies

Via the website

  • Use the “Cookie Settings” button available on the site.

Via browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data

  • Firefox: Settings → Privacy & Security → Cookies and Site Data

  • Safari: Preferences → Privacy → Manage Website Data

  • Edge: Settings → Cookies and site permissions

Deleting cookies may affect website functionality (e.g., logging out, losing saved settings).

8. Consent for specific functionalities (online sessions, payments)

  • External platforms for video conferencing (Zoom, Teams) and payment systems (Stripe, PayPal) may require additional cookies and data processing.

  • These services are essential for providing sessions, and users may be informed or asked for consent during booking.

9. Security and consent records

  • We maintain a log of cookie consents including date, time, selected categories, and IP address (for legal compliance and proof of consent). These records are stored in accordance with data retention policies.

10. Consequences of refusing cookies

  • Refusing necessary cookies may prevent parts of the website from functioning properly (e.g., booking forms, login features).

  • Refusing analytical or marketing cookies will prevent personalization and tracking of advertising performance.

11. International data transfers

  • When data is transferred outside the EU/EEA, appropriate safeguards are applied (e.g., Standard Contractual Clauses – SCCs). Users may request additional details at any time.

12. Contact and exercising rights

For questions about cookies or to exercise your rights:

Controller: Карина Банчева
Email: karina@karina-psychology.com
Телефон: +359 897 840 445
Address: гр. Бургас

For complaints, you may contact the Bulgarian Commission for Personal Data Protection: www.cpdp.bg

13. Updates to this Cookie Policy

This policy may be updated from time to time. Any changes will be published with a new effective date. In case of significant changes (e.g., new third-party providers), users may be notified via banner or email if contact data is available.